Training Update for Online Pre-authorizations
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Training Update for Online Pre-authorizations

Thank you for using AutoAuth online pre-authorization! Your feedback is helping us optimize the system’s efficiency for your use. Because of your input, we have updated topics in our training materials.

Online Pre-authorizations Now Live!
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Online Pre-authorizations Now Live!

It’s here! MCG Cite AutoAuth for online pre-authorization is now available through the My Accountportal at QualChoice.com!

Countdown to Online Pre-authorizations!
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Countdown to Online Pre-authorizations!

We’re excited to announce that we will launch online pre-authorization via the MCG Cite AutoAuth module later this month

Online Pre-authorizations Coming Soon!
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Online Pre-authorizations Coming Soon!

We are proud to announce that we will soon launch a convenient new online pre-authorization tool. Automated pre-authorization via the MCG Cite AutoAuth module will be accessible through the My Account provider portal at QualChoice.com.

How We Make Coverage Decisions
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How We Make Coverage Decisions

We work to make sure our members get the right healthcare in every care setting. We support proper care decisions based on medical necessity and the member’s specific health plan. When a service needs pre-authorization, our Medical Director and clinical staff follow QualChoice Medical Coverage Policies. They also follow the peer-reviewed and nationally noted guidelines of MCG Health, LLC.

New for 2017: PCP Required for Individual Plan Members
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New for 2017: PCP Required for Individual Plan Members

Beginning January 1, 2017, QualChoice individual metallic plan (Bronze, Silver, Gold, Platinum and Catastrophic) members, as well as those with insurance through HealthCare.gov or Arkansas Works will be in the Select network...

CPC+ Takes Off
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CPC+ Takes Off

The Comprehensive Primary Care Plus (CPC+) program is under way! Rosters of participating providers may be accessed through the My Account portal.

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Medical Record Review for HEDIS Reporting

We are compiling data on 2016 clinical outcomes for Healthcare Effectiveness Data and Information Set (HEDIS) standards, which are designed to help consumers compare performance across plans.