Members

We're making health insurance simpler for you. Our new member account pages are now easier to use. And they’re mobile-friendly, so you can manage your account on the go!

  • Review your claims
  • View your benefit booklet
  • Change your address or password
  • Order an ID card or print a temporary one
  • See what you've spent toward your deductible
  • Get health and wellness information

When you log in, you'll be asked to set up a new account, using your email address as your user ID.

Learn how to register as a member on QualChoice.com.
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Learn how to manage your account.
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Download a User Guide

 

Employers and Brokers

  • Enroll new hires*
  • Make year-round changes online*
  • Enter open enrollment selections upon renewal*
  • View eligibility details
  • Generate useful reports

*QualChoice reserves the right to request a copy of original documentation, when applicable.

 

Learn how to manage your account.

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Existing Users

When you log in, you'll be asked to set up a new account, using your email address as your user ID.

New Users

  1. View the required training video above.
  2. Fill out the My Account Training Certificate and return it to us.
  3. Your account will be created within 48 hours. You will receive an email with further instructions.

 

Need Help?

For more information, contact the QualChoice Enrollment Department:
501.228.7111 or 800.235.7111
QCA_Enrollment@QualChoice.com

 

Frequently Asked Questions

When you sign in, you’ll be asked to set up a new account, using your email address as your user ID.
The member ID number, name and date of birth as listed on your QualChoice ID card, zip code and email address.
On the My Account: Member Home page click My Information at top. Your Member Information page will appear. Click Print Temporary Card.
On the My Account: Member Home page click My Information at the top. Member Information page will appear. Click Order ID Cards. Save the transaction number for your records.
On the My Account: Member Home page click Claim Center at the top. Enter a claim number or a From and To date range, then click Search.
On the My Account: Member Home page click Your Drug Formulary on the right under My Services.
If your employer allows direct address changes, on the My Account: Member Home page click My Addresses under Manage Members on the right. If the link does not appear, please contact your employer or broker.
We’re sorry, but you may not change your name at My Account. Please contact your employer or broker. If you have individual coverage through the state or federal Health Insurance Exchange, please call our Enrollment Department at 800.235.7111, ext. 7013.
We’re sorry, but you may not do this through My Account. Please contact your employer or broker. If you have individual coverage through the state or federal Health Insurance Exchange, please call our Enrollment Department at 800.235.7111, ext. 7013.
Members in individual metallic plans must choose a PCP or have one assigned.
On the My Account: Member Home page click Your Benefit Booklet on the right under My Services.
On the My Account: Member Home page click on your email address in the upper right corner. From drop-down menu click Change Password or Change Security Questions.