Central Arkansas:
12615 Chenal Parkway, Ste 300
Little Rock, AR 72211

Northwest Arkansas:
4100 Corporate Center Dr, Ste 102
Springdale, AR 72762


Manage Your Account Online

Our member account pages are easy to use and mobile-friendly! Sign in to My Account to:

  • Review your claims
  • View your benefit booklet
  • Change your address or password
  • Order an ID card or print a temporary one
  • See what you've spent toward your deductible

Sign in to My Account


Customer Service

Monday-Friday, 8 a.m. to 5 p.m.

501.228.7111 or 800.235.7111

Email Customer Service


Our Offices are located at 12615 Chenal Pkwy #300, Little Rock, AR 72211

Our offices will be closed on the following holidays:
Monday, May 28Memorial Day
Wednesday, July 4Independence Day
Monday, September 3Labor Day
Thursday, November 22Thanksgiving Day
Monday, December 24Christmas Eve
Tuesday, December 25Christmas Day

QCARE Health & Wellness Programs: 

501.228.7111 or 800.235.7111

Prescription Drug Benefit Program: 

501.228.7111—QualChoice Customer Service

Specific Prescription Drugs: 

877.629.3118—Optum Rx (formerly Catamaran)



Media/Public Relations

501.228.7111, ext. 5119

Provider Relations

501.228.7111, ext. 7004

Human Resources



Report Healthcare Fraud

501.707.6740 or 800.235.7111, ext. 6740