Central Arkansas:
12615 Chenal Parkway, Ste 300
Little Rock, AR 72211

Northwest Arkansas:
4100 Corporate Center Dr, Ste 102
Springdale, AR 72762

Our offices will be closed on the following holidays:
Monday, May 29Memorial Day
Tuesday, July 4Independence Day
Monday, September 4Labor Day
Thursday, November 23Thanksgiving Day
Monday, December 25Christmas Day

Manage Your Account Online

Our member account pages are easy to use and mobile-friendly! Sign in to My Account to:

  • Review your claims
  • View your benefit booklet
  • Change your address or password
  • Order an ID card or print a temporary one
  • See what you've spent toward your deductible


Customer Service

Monday-Friday, 8 a.m. to 5 p.m.

501.228.7111 or 800.235.7111
Call for help with cognitive or special needs.
TTY 711

QCARE Health & Wellness Programs

501.228.7111 or 800.235.7111

Prescription Drug Benefit Program

501.228.7111—QualChoice Customer Service

Specific Prescription Drugs

877.629.3118—Optum Rx (formerly Catamaran)

Provider Relations

501.228.7111, ext. 7004

Media/Public Relations

501.228.7111, ext. 5116 or 513.646.5905

Human Resources


Report Healthcare Fraud

501.707.6740 or 800.235.7111, ext. 6740

Get your questions answered, express a concern or tell us how we can serve you better with our QuicQuestions service!