Protecting Our Members from COVID-19

March 17, 2020
Protecting Our Members from COVID-19

QualChoice is taking added steps to protect members' health amid the virus outbreak.

Dear QualChoice Members,

We want you to know that we are your partner in health and we’re doing all we can to support you during this health crisis. In accordance with guidance from CMS*, we are:

  • Covering COVID-19 testing without any copay, cost sharing or pre-authorization (pre-approval). If an in-network provider thinks a member needs testing, there should be no cost barriers.
  • Allowing early prescription refills and relaxing rules on home or mail delivery. This will ensure that you can get your prescriptions even if you can’t go to the pharmacy.
  • Expanding access to in-network telehealth services by making it easier for providers to submit a claim. This can take the place of face-to-face doctor visits if you are quarantined.

QualChoice is working closely with state, local and federal groups to serve and protect our community and our members during this time. We are committed to making sure you have the most up-to-date information, to protect yourselves and your families.

To ensure you are keeping your home or workplace safe from the virus, please refer to the CDC** guidelines here.


QualChoice, Your Partner in Health


  *Centers for Medicare & Medicaid Services

**Centers for Disease Control and Prevention