As of January 1, 2020, QualChoice Arkansas Works plans will be handled by Ambetter from Arkansas Health & Wellness. QualChoice and Ambetter are both owned by the Centene Corporation of St. Louis.
To manage your account or check claims for services dated before January 1, sign in to My Account at QualChoice.com. For information about services received on or after January 1, please use the secure member portal at ambetter.arhealthwellness.com.
The work requirement for coverage through the Arkansas Works program has been put on hold. If your QualChoice coverage is through Arkansas Works, you do not need to report work, school or volunteer hours until further notice.
This will not affect your health coverage through the program. But you must still keep the Department of Human Services (DHS) up-to-date on your contact information or any life changes that could cause you to lose or gain coverage.
DHS will send you a letter if the requirement starts again and you need to start reporting work hours.
QualChoice Customer Service
1.866.838.9186
Monday-Friday, 9:00 a.m. to 6:00 p.m.
TTY/TDD 711
For help with job, career or other health resources
1.855.372.1084
For questions about DHS letters or emails
1.888.987.1200