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About Us

QualChoice, established in 1994, provides the best value in health benefits for companies, families and individuals. We are the second largest health management organization in Arkansas and are committed to simplifying health insurance and improving the health of Arkansans through our comprehensive line of products.

Mission Statement

Our mission is to simplify health insurance and improve the health of all Arkansans by providing the products and services they need, with friendly and reliable customer service. We are working to expand access to quality health care and affordable health care coverage across the state of Arkansas.

Our Service Philosophy

With our corporate core values of RESPECT in mind, we are committed to providing great customer service, access to the broadest possible network of medical providers, and quick and accurate claims payments.

Our Core Values

The core values of our company may be defined by the acronym RESPECT:

Responsibility We take responsibility for our actions, both personally and professionally.
Excellence We set high standards for the quality of our work. We achieve excellence through listening, learning, and striving for continuous improvement.
Service We anticipate needs, exceed expectations and build on our experiences. Our service levels create a "Wow!" factor.
Persistence We work hard. We tackle challenges with a sense of urgency and tenacity.
Enthusiasm We maintain an atmosphere of enthusiasm for our work and for our members.
Collaboration We work collaboratively to exceed member expectations. Teamwork is the cornerstone of all our service objectives.
Trust We are truthful with our members, the community and one another. We behave in ways that generate trust and build confidence.

QualChoice has an SSAE 16 Type 2 examination performed annually.

QualChoice Holdings, Inc., is the parent company of QCA Health Plan, Inc., and QualChoice Life and Health Insurance Company, Inc., (collectively 'QualChoice'). QualChoice is headquartered in Little Rock with a sales and service office in Springdale.

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